Eneo

Eneo is the specialist for Video Surveillance.

The Eneo product portfolio covers products as well as solutions that are typified by strict quality standards (EN ISO 9001:2008). And each and every product is outstanding value for money, something still to find an equal in the industry.

Extensive product portfolio
With over 650 products available for delivery you will certainly find the right solution for every application. And Product Management is constantly keeping an eye on new technologies and innovative products that can boost the eneo product portfolio and simultaneously fulfil the high quality requirements.

Qualified retailers, high supply availability
You obtain eneo products exclusively from qualified authorised dealers and security system installers that give you the competent advice you can expect from professionals. Six to eight weeks delivery time? Not for eneo: high stock levels at our distributors ensure optimum availability to achieve dispatch readiness for numerous products within 24 hours.

Highly developed services
You have done the right thing in opting for eneo when it comes to all-embracing services: Technical advice before the purchase? No problem. And you are not left alone after the purchase: Difficulties in installation? A product technician specialist will be happy to assist you. And a service team is on hand for maintenance and repair as well as product modifications. A large and comprehensive spare parts store guarantees that all services – even for products no longer available – are carried out within a very short time. And with the cost-effective fixed charges for different devices you know in advance what the repair or maintenance will cost.

Assured quality
Customer satisfaction is the ultimate priority for eneo products. This is not only achieved through a high level of reliability and transparency. All processes – from the incoming inspection right up to the order – must therefore conform to detailed laid-down procedures. Certification compliant with DIN ISO 9002 was achieved as long ago as in 1994, with EN ISO 9001:2000 in 2002. EN ISO 9001:2008 was granted in May 2009. External auditors from an independent auditing company regularly confirm that compliance with the high requirements of the ISO standard continue to be maintained.

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